When you try to call a text mail subscriber number, you will typically get an automated voicemail response saying something like "the text mail subscriber you have called is unavailable". This indicates that the number cannot take direct calls.
What are Text Mail Subscribers?
A text mail subscriber refers to a phone number that can only receive and send text messages. Unlike regular mobile numbers, text mail subscribers do not have actual phone service enabled on them for making calls or setting up voicemail. These types of text-only numbers are commonly associated with various apps and services like Google Voice, TextNow, TextMe, Hushed, and Burner.
Identifying and Tracking a Text Mail Subscriber. Scammer or Not?
If you receive a text message from an unknown number, and it turns out to be a text mail subscriber, you may want to try identifying who it belongs to. Here are some methods to potentially track down a text mail subscriber:
Search the number online - Some reverse phone lookup services can identify what app or provider a given number is associated with based on IP and VoIP records. This can give you a clue if it's a VOIP number from a texting app versus a regular wireless provider number.
Look up the number on Google - The specific text mail subscriber number may be associated with online ads, social media profiles, forums, or other websites that provide more details on the owner.
Check email addresses or usernames - Any emails or usernames associated with messages from the number can potentially connect back to an identity.
Contact your mobile carrier - They may be able to do a reverse number lookup or identify the service provider associated with the text mail subscriber.
Report suspicious texts - You can report concerning messages to the FCC or FTC to assist in potential fraud investigations.
While text mail subscribers don't have live call access, it's still possible to communicate and track down the sender's identity through these methods. However, caution is advised when contacted by an unknown number to avoid potential scams.
However, caution is advised when contacted by an unknown number to avoid potential scams
Sending an Email to a Text Mail Subscriber
Most text mail subscribers cannot directly receive emails. However, some services like Google Voice do allow limited email capabilities. Here are some options for emailing a text mail subscriber:
Google Voice integration - If you receive a text from a Google Voice number, you may be able to reply to that number by email. The number will be formatted like [email protected].
Email gateway services - Some apps like TextNow allow responding to text mail subscribers via email through an integrated email gateway or SMS-to-email feature.
Email-to-text services - These 3rd party services allow you to input an email, mobile number, and message content which they will convert into a text to that mobile number.
Ask for email address - Request that the text mail subscriber provide you with a direct email address to continue your conversation over email rather than text.
Replying to a Text Mail Subscriber
When contacted out of the blue by a text mail subscriber, caution should be exercised in responding. Here are some tips:
Do not provide sensitive info or click suspicious links without verifying the sender's identity.
You can reply by text to gather more details on who they are and why they are messaging you.
Check for red flags like threats, urgency, or strange grammar which could indicate a potential scammer.
Search online to see if the number is associated with a legitimate profile or entity.
Use discretion providing your own contact information like email or number until the sender is verified.
Use discretion providing your own contact information like email or number until the sender is verified
How Text Mail Subscribers Work
Text mail subscribers work differently than standard mobile phone numbers that have live call service with a wireless provider. Here is an overview of how text mail subscribers function:
They utilize VoIP (voice over IP) technology to enable texting without actual phone service.
Users access the service via website or mobile app to view and send texts.
Automated voicemail responses are set up when someone tries to call the number.
Some services allow viewing voicemail transcriptions within the app interface.
Users cannot take direct calls or set up personal voicemail greetings.
Some providers enable forwarding texts to an email address.
Text mail subscribers fill a niche for basic texting functions without phone calling access. They provide an added layer of privacy control compared to handing out your primary number. Understanding the limitations helps avoid confusion if contacted by one.
Don't reply to suspicious messages - ignore texts from unknown numbers
Avoiding Spam and Scam from Text Mail Subscribers
While text mail subscribers themselves are not necessarily suspicious, they can be utilized by spammers and scammers. Here are tips to avoid unwanted texts:
Don't reply to suspicious messages - ignore texts from unknown numbers.
Report spam texts to your mobile carrier so they can potentially block abusive numbers.
Search online to see if the number has been reported as spam by others.
Use spam call and text blocking apps to filter them out.
Add unwanted text mail subscriber numbers to the FTC Do Not Call list.
Contact the associated service provider to report spam texts originating on their platform.
Limit where you post your number publicly to avoid scrapers collecting it.
Enable filters on your messaging app to block texts from unknown senders.
Exercising caution with unknown numbers and reporting suspicious messages to carriers and agencies can help reduce unwanted texts. Additionally, limiting public exposure of your number helps prevent spammers from accessing it easily in the first place.
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