York's Chocolate Story
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York’s Chocolate Story is an interactive chocolate museum in King’s Square, York, near The Shambles.
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What's on here
Halloween Chocolate Masterclass in York
Until 31 Oct
Guided Tour & Halloween Truffle Rolling
Until 1 Nov
Christmas Family Masterclass
28 Nov – 23 Dec
Tour & Christmas Truffle Rolling
28 Nov – 23 Dec
Santa's Christmas Tour
28 Nov – 23 Dec
Adults' Christmas Masterclass
28 Nov – 23 Dec
Christmas Events
28 Nov – 23 Dec
Classic Guided Tour
Until 31 DecFree
Show more
Why go
- Explore York’s chocolate-making heritage with a dedicated guide.
- Discover York’s major confectionery brands.
Don't miss
- Live chocolate-makingWatch chocolate being made and taste samples.
- Chocolate lollyMake your own chocolate lolly.
- Truffle rollingRoll truffles during a guided tour.
Know before you go
- Ground-floor, shop and café refurbishment is scheduled for 21 September–21 October 2026; guided tours continue.
- Open daily 10:00–17:00.
- Closed on 26 December and 1 January.
What's inside
- A cinema room has low-level lighting.
- A chocolate-themed café and gift shop are on site; both are affected by refurbishment scheduled through 21 October 2026.
- The Skipper Suite is used for workshops and private events.
Tips for your visit
- Ask your guide for nut-free, dairy-free or gluten-free chocolate.
- Request a translated tour script from staff on arrival.
Tours and audio guides
- Guided chocolate history tour
- Dedicated guide The tour explains how chocolate was made in the past and how it is made today.
- Gin and rum tasting tour
- Adults only
- Chocolatier workshop
- By appointment
- Chocolate-making masterclass
- Family and adult sessions
Interesting facts2
-
Chocolate’s story begins in modern-day Mexico before spreading to Europe.
York's Chocolate Story - Wikipedia -
Factory-worker testimonies reveal chocolate’s social impact on York.
York's Chocolate Story - Wikipedia
Shorts
History
York’s Chocolate Story places the city’s confectionery factories within the wider history of chocolate.
- 1890The Rowntree factory opened; its history is covered by the museum.
- 2012York’s Chocolate Story opened in March.
Accessibility
- Wheelchair-accessible guided tour route The route uses a lift to bypass descending steps.
- Accessible toilet In the retail area.
- Seating during the tour Most guests stand, but chairs are available in every room.
- Printed tour script for visitors with hearing difficulties
- Flash-photo opportunity Visitors can ask staff to skip it.
Sources: York's Chocolate Story - Wikipedia · York - Wikivoyage (do) · York's Chocolate Story · Opening Times & Prices | York's Chocolate Story · Accessibility | York's Chocolate Story · Christmas Family Masterclass | York's Chocolate… · checked 6 Oct 2026
Where
King's Square, York
- Website
- yorkschocolatestory.com/
- Phone
- 01904527765
Questions and answers
How can I contact York’s Chocolate Story?
Call 01904 527765.
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